IPB

Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Kru Ticket Responses
solman
post Sep 15 2017, 07:24 AM
Post #1


Sa san
Group Icon

Group: Nobles
Posts: 2,558
Joined: 4-July 06
Member No.: 104



So I decided for the hell of it to check out some old tickets that Kru never responded to... Guess what I found out?

1 ticket about them purging my items without a word happened to of just flat out been deleted out of their system.
1 ticket I sent out about a certain GM giving players an unfair advantage in the game... Well that was closed without a single response. Just flat out closed.

I tend to check these every couple of months but I think its been like 6+ since i last checked them. Interesting they were open issues probably back in like december ish.

Who here loves their Customer Service? biggrin.gif I know I do. Its amazing!!!

They wonder why they are losing customers left and right. Forget the crappy content they are adding that adds no real value to the community. People are bored with the game. Any issues you have and send a ticket about on top of all of this gets ignored. Yep got to love Kru. 100% best company ever.


--------------------
Time to do the naked Pee Pee dance.

Go to the top of the page
 
+Quote Post
BeReal
post Sep 15 2017, 02:00 PM
Post #2


Il san
Group Icon

Group: Nobles
Posts: 291
Joined: 23-July 08
Member No.: 8,619



QUOTE (solman @ Sep 15 2017, 08:24 AM) *
So I decided for the hell of it to check out some old tickets that Kru never responded to... Guess what I found out?

1 ticket about them purging my items without a word happened to of just flat out been deleted out of their system.
1 ticket I sent out about a certain GM giving players an unfair advantage in the game... Well that was closed without a single response. Just flat out closed.

I tend to check these every couple of months but I think its been like 6+ since i last checked them. Interesting they were open issues probably back in like december ish.

Who here loves their Customer Service? biggrin.gif I know I do. Its amazing!!!

They wonder why they are losing customers left and right. Forget the crappy content they are adding that adds no real value to the community. People are bored with the game. Any issues you have and send a ticket about on top of all of this gets ignored. Yep got to love Kru. 100% best company ever.



Kru doesn't care about your opinion, or anyone else's and you want to know why?
Because people like you complain until you're blue in the face yet reregister month after month.
Sure, you'll "quit" make a post or two on comm but then 3-4 months later, back at it.

This isn't an attack on you, it's more of just generally speaking.
The only way Kru will ever feel the dissatisfaction of it's customers is if we stop giving them our money every month. It just seems some are too afraid to just walk away.

((I did see that you were currently unregistered, however it also shows you've been online in the last 15 days))

Edit: For formatting
Go to the top of the page
 
+Quote Post
Musoyan
post Sep 15 2017, 03:45 PM
Post #3


Exasperating
Group Icon

Group: Nobles
Posts: 2,393
Joined: 3-August 06
From: Canada
Member No.: 543
Characters: Musoyen



QUOTE (BeReal @ Sep 15 2017, 03:00 PM) *
Kru doesn't care about your opinion, or anyone else's and you want to know why?
Because people like you complain until you're blue in the face yet reregister month after month.
Sure, you'll "quit" make a post or two on comm but then 3-4 months later, back at it.

This isn't an attack on you, it's more of just generally speaking.
The only way Kru will ever feel the dissatisfaction of it's customers is if we stop giving them our money every month. It just seems some are too afraid to just walk away.

((I did see that you were currently unregistered, however it also shows you've been online in the last 15 days))

Edit: For formatting

They have stockholm syndrome.
Go to the top of the page
 
+Quote Post
solman
post Sep 16 2017, 03:39 AM
Post #4


Sa san
Group Icon

Group: Nobles
Posts: 2,558
Joined: 4-July 06
Member No.: 104



QUOTE (BeReal @ Sep 15 2017, 02:00 PM) *
Kru doesn't care about your opinion, or anyone else's and you want to know why?
Because people like you complain until you're blue in the face yet reregister month after month.
Sure, you'll "quit" make a post or two on comm but then 3-4 months later, back at it.

This isn't an attack on you, it's more of just generally speaking.
The only way Kru will ever feel the dissatisfaction of it's customers is if we stop giving them our money every month. It just seems some are too afraid to just walk away.

((I did see that you were currently unregistered, however it also shows you've been online in the last 15 days))

Edit: For formatting


I registered once or twice in the last 2 years. So meh. Take it for what it is. I actually made a community post in TK about just that tho. Basically the jist of it said that even if people dont register and the numbers in the community continue to drop that kru wont get the clue as the numbers are nearing record lows and getting worse and worse. They do updates that nobody needs or wants. The general direction of the company and game seems to be a miss completely. Yet the only way we have a voice is with our $ to register. Yet it does nothing because its nothing but blind shutters when it comes to what they want to do. I also related the same exact thing to carnages but meh. What you gonna do.


--------------------
Time to do the naked Pee Pee dance.

Go to the top of the page
 
+Quote Post
Doctor
post Sep 16 2017, 07:00 AM
Post #5


Sa san
Group Icon

Group: Nobles
Posts: 1,987
Joined: 4-July 06
Member No.: 127



More likely because you never shut the [Content removed] up about inane bull[Content removed], most of the time either incomprehensible or completely false, so any valid concern you might have is immediately invalidated.

Man who cried wolf.


--------------------


Go to the top of the page
 
+Quote Post
Interstate
post Sep 20 2017, 07:36 PM
Post #6


Sam san
Group Icon

Group: Nobles
Posts: 905
Joined: 24-June 07
From: California
Member No.: 2,663



I love all of you <3


--------------------
Vicious Circle
Hater of haters
Anti-elitist elitist

http://www.youtube.com/watch?v=BwL65cvzK0s...feature=related
Go to the top of the page
 
+Quote Post
solman
post Sep 26 2017, 12:42 AM
Post #7


Sa san
Group Icon

Group: Nobles
Posts: 2,558
Joined: 4-July 06
Member No.: 104



Geez Doctor you still have issues with me. Amazing man it really is. I have proven how corrupt this game is on multiple levels. One of the first to solve events. Give genuine feed back in what needs to be fixed. Normally when I say something people respond. Yet here you are trolling as always. Still hating. What is your deal? Like at its core, what is your deal man. Because I have posted on this forums maybe twice in the past few years. And yet here you are soon as you can back to trolling. I really want to know.


--------------------
Time to do the naked Pee Pee dance.

Go to the top of the page
 
+Quote Post
oogabooga
post Sep 26 2017, 12:46 AM
Post #8


Il san
Group Icon

Group: Nobles
Posts: 185
Joined: 18-July 06
Member No.: 419



I'll be honest. I clicked this thread just to see what truths solman has to defend himself against. Leaving satisfied.
Go to the top of the page
 
+Quote Post
Brant
post Sep 26 2017, 09:40 AM
Post #9


Sa san
Group Icon

Group: Nobles
Posts: 2,118
Joined: 22-September 06
From: Frisco, Texas
Member No.: 921



QUOTE (oogabooga @ Sep 26 2017, 12:46 AM) *
I'll be honest. I clicked this thread just to see what truths solman has to defend himself against. Leaving satisfied.


Mastapiece 5/5
Go to the top of the page
 
+Quote Post
Yeas
post Oct 18 2017, 05:34 PM
Post #10


Sam san
Group Icon

Group: Nobles
Posts: 696
Joined: 17-November 06
Member No.: 1,209



QUOTE (Brant @ Sep 26 2017, 10:40 AM) *
Mastapiece 5/5


solman gonna solman.


--------------------
"With great power, comes great blame" - The Order of the Stick
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

RSS Lo-Fi Version Time is now: 20th October 2017 - 11:05 AM
Nexus Forums is part of: Nexus Atlas © all rights reserved.